πŸ”’ Privacy

Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your data.

πŸ“… Effective Date: March 24, 2026
πŸ”„ Last Updated: March 24, 2026
🌏 Applicable To: All Collabzy Users

Collabzy ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our platform at collabzy.in. By using Collabzy, you agree to the practices described in this policy.

πŸ“₯ Information We Collect

We collect the following types of information:

CategoryData Collected
Account InfoName, email address, password (encrypted), role (Brand/Creator)
Profile InfoProfile photo, bio, location, phone number, Instagram/platform handle, follower count, categories
Campaign DataCampaign details, applications, proposals, bid amounts, deliverables
Payment InfoTransaction amounts, payment status (card details are handled by Razorpay, not stored by us)
MessagesIn-platform chat messages between brands and creators
Usage DataPages visited, features used, device type, IP address, browser info
PortfolioReels and posts uploaded by creators for brand viewing

🎯 How We Use Your Information

We use your information to:

  • Create and manage your account
  • Match creators with relevant brand campaigns
  • Process payments and manage escrow transactions
  • Enable communication between brands and creators
  • Send platform notifications and updates
  • Improve our platform features and user experience
  • Detect and prevent fraud or policy violations
  • Comply with legal obligations under Indian law

βœ… We do NOT sell your personal data to advertisers or third parties.

🀝 Information Sharing

We share your information only in these specific cases:

  • Between Brands & Creators: Profile info (name, followers, categories, portfolio) is shared to facilitate collaboration
  • Contact Details: Phone and Instagram handle are only revealed after a deal is completed
  • Payment Processors: Razorpay receives necessary data to process payments
  • Legal Requirements: If required by law, court order, or government authority
  • Business Transfer: In case of merger or acquisition, with notice to users

⚠️ We never share your contact details (phone, Instagram) with brands until a deal is successfully completed.

πŸͺ Cookies & Tracking

Collabzy uses cookies and similar technologies to:

  • Keep you logged in across sessions
  • Remember your preferences
  • Analyze platform usage and performance
  • Improve user experience

You can control cookie settings through your browser. Disabling cookies may affect platform functionality.

πŸ” Data Security

We take data security seriously. Our security measures include:

  • SSL/TLS encryption for all data in transit
  • Encrypted password storage using industry-standard hashing
  • Secure payment processing via Razorpay (PCI-DSS compliant)
  • Regular security audits and vulnerability assessments
  • Access controls β€” only authorized personnel can access user data

πŸ”’ Payment card details are never stored on Collabzy servers β€” all payments are handled securely by Razorpay.

⏳ Data Retention

We retain your data for as long as your account is active or as needed to provide services. Specifically:

  • Account data β€” retained until account deletion
  • Transaction records β€” retained for 7 years (as required by Indian tax law)
  • Chat messages β€” retained for 2 years after last activity
  • Portfolio content β€” retained until deleted by user

Upon account deletion, personal data is removed within 30 days, except where legal retention is required.

βš–οΈ Your Rights

Under Indian data protection laws, you have the following rights:

πŸ‘οΈ Right to Access

Request a copy of all personal data we hold about you

✏️ Right to Correct

Update or correct inaccurate information in your profile

πŸ—‘οΈ Right to Delete

Request deletion of your account and associated data

πŸ“¦ Right to Portability

Export your data in a machine-readable format

🚫 Right to Object

Object to processing of your data for marketing purposes

⏸️ Right to Restrict

Request restriction of processing in certain circumstances

To exercise any of these rights, email us at privacy@collabzy.in

πŸ‘Ά Children's Privacy

Collabzy is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a minor has registered, we will immediately delete their account and associated data.

If you believe a minor has created an account, please contact us at support@collabzy.in.

🌐 Third-Party Services

Collabzy integrates with the following third-party services, each with their own privacy policies:

  • Razorpay β€” Payment processing (razorpay.com/privacy)
  • Google Fonts β€” Typography rendering
  • Cloudinary β€” Media storage and delivery (when applicable)

We are not responsible for the privacy practices of these third parties.

πŸ”” Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Sending an email notification to your registered email
  • Displaying a prominent notice on the platform
  • Updating the "Last Updated" date at the top of this page

Continued use of Collabzy after changes constitutes acceptance of the updated Privacy Policy.

πŸ”’ Privacy Questions?

If you have questions about this Privacy Policy or how we handle your data, our team is here to help.

πŸ“§ support@collabzy.in

Collabzy Β· Indore, Madhya Pradesh, India